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Leadership Implies Change To me, the very essence of leadership is creating something better. Making what better? A better future, usually. The question I always ask of leaders is "What will be better in the world because you ...?" Better in the world because you led this team at this time, or launched this initiative, or took on this role, or reorganized this function. Making things better - whether it's a better culture, a better customer experience, a better/faster/cheaper process, better employee engagement - means change. A well-defined "better" provides a direction, and a reason to go with you in that direction. Nothing gets better until people do something differently. For big c